Effective Date: April 9, 2026
Last Updated: April 9, 2026
Modo Workspaces Ltd. (“Modo Workspaces,” “we,” “us,” or “our”) is committed to protecting the privacy of individuals who visit our website and engage with our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Alberta privacy legislation.
By accessing our website at modoworkspaces.ca or using our services, you consent to the practices described in this Privacy Policy.
1. About Us
Modo Workspaces Ltd. is a commercial furniture supplier based in Edmonton, Alberta, serving clients across Alberta and Western Canada. We provide workspace planning, furniture procurement, installation, and related project services to businesses, educational institutions, healthcare facilities, and government organizations.
Contact Information:
- Company: Modo Workspaces Ltd.
- Address: 17555 108 Ave NW, Edmonton, AB T5S 1G2, Canada
- Website: modoworkspaces.ca
- Email: info@modoworkspaces.ca
2. Information We Collect
We collect personal information that you voluntarily provide to us, as well as information automatically collected when you use our website.
2.1 Information You Provide
We may collect the following when you contact us, request a quote, book a showroom visit, or engage with our services:
- Name and job title
- Business name and address
- Email address and phone number
- Project details and workspace requirements
- Any other information you choose to share in correspondence
2.2 Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and general geographic location
- Browser type and device information
- Pages visited, time spent, and navigation patterns
- Referring website or search query
- Cookies and similar tracking technologies (see Section 7)
2.3 Information We Do Not Collect
Modo Workspaces does not operate an e-commerce platform. We do not collect payment card numbers, banking information, or sensitive personal information such as health data or government identification numbers through our website.
3. How We Use Your Information
We use the personal information we collect for the following purposes:
- Responding to inquiries and providing quotes or consultations
- Processing and managing furniture orders and project coordination
- Scheduling showroom visits, deliveries, and installations
- Communicating project updates, service information, and relevant news
- Sending marketing communications where you have consented
- Improving our website, services, and customer experience
- Complying with legal obligations and resolving disputes
We only use your information for the purposes for which it was collected, or as otherwise permitted by law.
4. Legal Basis and Consent
Under PIPEDA, we rely on the following grounds for processing your personal information:
- Consent: Where you have provided express or implied consent, such as by filling out a contact form or subscribing to communications
- Contractual Necessity: Where processing is required to fulfill a service agreement or quote request
- Legitimate Interests: Where we have a legitimate business interest, such as improving our website or following up on a project inquiry
- Legal Obligation: Where processing is required by applicable law
You may withdraw consent at any time by contacting us. Withdrawal of consent may affect our ability to provide certain services.
5. Disclosure of Your Information
We do not sell, rent, or trade your personal information. We may share your information in the following circumstances:
5.1 Service Providers
We may share information with trusted third-party vendors who assist us in operating our business, including:
- Website hosting and technology providers
- Email and communications platforms
- Furniture manufacturers and distribution partners
- Installation and logistics contractors
These parties are required to handle your information confidentially and only for the purposes we specify.
5.2 Legal Requirements
We may disclose your information if required to do so by law, court order, or regulatory authority, or to protect the rights, property, or safety of Modo Workspaces, our clients, or others.
5.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to a successor entity, subject to the same privacy protections described in this policy.
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, maintain business records, and comply with legal obligations. Client project records are typically retained for a minimum of seven (7) years in accordance with standard commercial practices. Website inquiry data is retained for up to two (2) years unless a project relationship develops.
When personal information is no longer required, we securely delete or anonymize it.
7. Cookies and Website Tracking
Our website uses cookies and similar technologies to improve your browsing experience and understand how visitors use our site.
7.1 Types of Cookies We Use
- Essential Cookies: Required for the website to function properly
- Analytics Cookies: Help us understand traffic patterns and page performance (e.g., Google Analytics)
- Marketing Cookies: Used to deliver relevant content, if applicable
7.2 Managing Cookies
You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our website. Most browsers allow you to refuse cookies, delete existing cookies, or be notified when cookies are set.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration. These measures include:
- Secure website hosting with SSL/TLS encryption
- Access controls limiting who can view personal information
- Regular review of our data handling practices
While we take reasonable precautions, no method of transmission over the internet is completely secure. We cannot guarantee absolute security.
9. Your Rights Under PIPEDA
As an individual whose personal information we hold, you have the right to:
- Access your personal information we hold about you
- Correct inaccurate or incomplete information
- Withdraw consent to the collection or use of your information
- Request that we stop using your information for certain purposes
- File a complaint with the Office of the Privacy Commissioner of Canada
To exercise any of these rights, please contact us at info@modoworkspaces.ca. We will respond to your request within 30 days.
10. Third-Party Links
Our website may contain links to third-party websites, including our manufacturer brand partners. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
11. Children’s Privacy
Our website and services are intended for business use and are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.
12. Cross-Border Data Transfers
Our website may be hosted on servers located outside of Alberta or Canada. If your personal information is transferred to a jurisdiction with different privacy laws, we take steps to ensure it remains protected in a manner consistent with this policy and applicable Canadian privacy legislation.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will update the “Last Updated” date at the top of this policy. Continued use of our website after changes are posted constitutes acceptance of the updated policy. We encourage you to review this page periodically.
14. Contact and Complaints
If you have questions, concerns, or a complaint about how we handle your personal information, please contact us:
- Modo Workspaces Ltd.
- Address: 17555 108 Ave NW, Edmonton, AB T5S 1G2, Canada
- Email: info@modoworkspaces.ca
If you are not satisfied with our response, you have the right to contact the Office of the Privacy Commissioner of Canada at www.priv.gc.ca or by calling 1-800-282-1376.